Warranty Information

Power Up with Confidence!

At elmersshardware, we stand behind the quality of our products. That’s why we offer a comprehensive warranty on all Makita and DeWalt batteries. We want your tools to perform at their best, and we’re here to make sure they do.

What Our Warranty Covers
Our warranty covers defects in materials and workmanship for 12 months from the date of purchase. If your battery experiences any manufacturing defects within this period, we will repair or replace it at no extra cost.

Exclusions
While we strive to offer top-quality products, the following are not covered under our warranty:

Damage due to misuse, abuse, or improper handling
Normal wear and tear
Damage from unauthorized repairs or modifications
How to Claim Your Warranty
If you believe your battery is eligible for a warranty claim, here’s what to do:

Contact Us: Reach our customer service team at +441473623381 or email contact@elmersshardware.com. Include your order number and a brief description of the issue.
Return the Product: If instructed, return the defective battery along with proof of purchase. For safe delivery, we recommend using a trackable shipping method.
Review and Replacement: After we receive the return, we’ll inspect the battery. If it’s determined to be a warranty issue, we’ll repair or replace it as quickly as possible.
Your Peace of Mind
At elmersshardware, we’re committed to quality and excellent customer service. Our warranty is here to give you confidence and peace of mind as you get the job done!

Thank you for choosing elmersshardware. We’re here to support you every step of the way!